Data Protection FAQ

What personal information do we collect?

We collect information from you such as your full name, address, phone number and email address.

Why do we collect your information and how is it used?

We collect your information to enable us to provide you with the services for which you have enquired or registered. The information is used to contact you and send you notifications of any job opportunities that may be of interest. If you are seeking to hire, we will use your information to contact you about relevant available candidates and employment services which will assist you in your hiring requirements.

We do not share your information with, or sell your information to, any person or organization outside of our group of companies.

Is your information safe?

Yes. We make sure that all of your information is safely stored and that it is only accessed by members of staff with express authority to do so. We also ensure that all of our staff have received training on, and are kept up to date, our obligations to store, access and use your information only in accordance with data protection laws.

Staff who have access to any personal information have a unique user ID and password, which is changed and disabled if that member of staff leaves the company.

Can you ask us to delete, amend or transfer your information?

Yes. If you want us to delete, amend or transfer your information you simply need to send an email to our data protection officer with your request and this will be actioned at no cost to yourself.

Who is our Data Protection Officer?

Renate Winkler and she is available at r.winkler@guardiancarers.co.uk

Where can I read more?

To see our full data protection and privacy policy setting out in detail what information we collect and how it is used please click here.

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Adam

Guardian Carers have been so helpful finding us a carer for my mother. She is extremely independent and guardian carers have helped give us the reassurance that she has someone there to help her if...
12 Jun 2018
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SS

I phoned in on Monday in a panic as the Carer we had just hired for my uncle canceled on us. Renate our consultant was very helpful she immediately sent over two candidates for us to interview. The...
11 Feb 2018
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Emma Lewis

I hired an excellent Carer for my Husband through them. The carer also helps around the house which has been a big help for us. They were the only agency that allowed me to interview and meet the...
10 Jun 2018
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K.A.

Superb customer service. Staff are exceptionally friendly. They have a good range of carers to choose from.
06 Jun 2018
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Denise

Very pleased with the service. They found us an excellent Turkish and English speaking Carer Housekeeper. We have struggled to find someone bilingual before.
01 Jun 2018
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Mariana Canguia

Guardian Carers offers a very good service, I have used and I was very happy with their service as they met all my expectations. So I do recommend :) :)
01 Jun 2018
Great 8.8 out of 10.
Based on 11 reviews
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