Finding a care providers agency - a brief guide

There are many different agencies out there offering specialised services. Guardian Carers are able to provide a comprehensive care package including nursing and live in carers. All are highly trained and motivated to give you the best possible care.

Some providers may offer general care, whereas others may specialise in dementia care or working with those who have challenging behaviours. If you are not familiar with the industry jargon or are new to the idea of having a carer, you may have some questions or concerns.

Finding a care providers agency

A brief guide here includes some of the important things to consider before making a choice:

Budget

Your budget is an important factor. You must remember to take into account how long you may need care for. It may be for a short recovery period or you may be looking for a long-term solution. It is best to base your budget on your average outgoings, this will allow for any unexpected bills. Savings and pension funds may also be considered, you may also want to look into any benefits you could be entitled to when considering your budget.

What Matters to You?

Many of us are used to and look forward to our daily routines. To some, a set routine is essential to managing daily life. Finding a carer to fit in around your needs can sometimes be difficult. You may also prefer an agency that is able to provide, for example, a non smoker or a male/female only carer. You may also want the reassurance that you will have the same regular carer. Depending on your requirements, this may limit the number of agencies you can pick from.

Finding a care providers agency

Reputation

Reviews/testimonials - word of mouth, hearing first hand experienced from others can be a really valuable source of good information. Ask around people you know or other service users, find out what their experiences are. You can also find independent unbiased reviews and ratings on the internet which may prove useful.

Once you have decided what exactly you want and need from a care providers agency, put together a shortlist, this will make it easier to identify the right firm. Established companies such as Guardian Carers will have their own websites where you can find useful information and find details of what's on offer. Contact information is usually provided for any other questions you may have.

Other information you also may want to take into account may include:

DBS checks. All care workers should have a DBS check as they are working with potentially vulnerable clients. Experienced and qualified staff are preferable. Check for memberships of any governing bodies; most are voluntary rather than compulsory. You should expect any reputable and responsible agency to have an established training and accreditation process in place for staff.

Guardian Carers are able to provide a comprehensive and reliable care package including nursing care, live in or drop in carers. All this is provided by dedicated and skilled staff members, helping you through every step of the journey.

Once you have completed your enquiry Guardian Carers will contact you on the details you have provided with information about the services we provide in order to assist you. Your information will not be shared with anyone outside our companies group.

At any time you may cease to receive communication by contacting Guardian Carers to delete, update or transfer for your information at no cost to yourself. Simply email data@guardiancarers.co.uk with the name and email address you provided on this form.

Please see Guardian Carers data protection and privacy policy for further details how your information may be used. You will receive an email confirming how your information is used.

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Adam

Guardian Carers have been so helpful finding us a carer for my mother. She is extremely independent and guardian carers have helped give us the reassurance that she has someone there to help her if...
12 Jun 2018
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SS

I phoned in on Monday in a panic as the Carer we had just hired for my uncle canceled on us. Renate our consultant was very helpful she immediately sent over two candidates for us to interview. The...
11 Feb 2018
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Emma Lewis

I hired an excellent Carer for my Husband through them. The carer also helps around the house which has been a big help for us. They were the only agency that allowed me to interview and meet the...
10 Jun 2018
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K.A.

Superb customer service. Staff are exceptionally friendly. They have a good range of carers to choose from.
06 Jun 2018
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Denise

Very pleased with the service. They found us an excellent Turkish and English speaking Carer Housekeeper. We have struggled to find someone bilingual before.
01 Jun 2018
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Mariana Canguia

Guardian Carers offers a very good service, I have used and I was very happy with their service as they met all my expectations. So I do recommend :) :)
01 Jun 2018
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